Adroitsoft (“we”, “us”) operates Adroitsoft.net and related software and web development services. This Privacy Policy explains how we process personal data when you visit our website, submit an enquiry, communicate with us, or opt in to marketing messages.
1. Data controller
Adroitsoft
Green City Center, 58 Satmasjid Road, Dhaka-1205, Bangladesh
Email: [email protected] · Phone: +88 0961 1415 712
2. Scope
This policy is designed to meet common international privacy expectations, including principles aligned with the EU/UK GDPR where applicable. Where local law grants you additional rights, we honour those rights to the extent required.
3. Personal data we collect
- Contact & enquiry forms: name, email, phone, company (optional), message content, optional marketing consent, and anti-spam verification data.
- Communications: emails, calls, WhatsApp or SMS messages you send to us, and our replies.
- Website usage: IP address, browser type, device information, pages viewed, and similar technical logs.
- Business relationship data: company name, project requirements, and billing contacts when you become a client.
4. How we use your data
- Respond to enquiries — to answer contact forms and discuss projects.
- Deliver services — when you engage Adroitsoft for software, ERP, websites, or support.
- Marketing SMS/email — only if you opt in via our forms; you may withdraw consent at any time. Consent is not required to receive a reply to your enquiry.
- Security & fraud prevention — including Turnstile verification and spam filtering.
5. SMS & email marketing
If you opt in, Adroitsoft may send SMS and email about your enquiry, quotes, project updates, and related services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS. You may unsubscribe from marketing emails via the link in each email or by contacting us at [email protected].
6. Cookies & similar technologies
We use essential cookies and storage for site operation (for example theme preference). Third-party services such as Cloudflare Turnstile may set cookies or similar data as described in their policies.
7. Sharing & processors
We share data only with trusted processors that help us operate email, hosting, security verification, or project delivery—under contracts that require appropriate safeguards. Data may be processed in Bangladesh and other countries where our service providers operate.
8. Retention
Enquiry records are kept as long as needed to respond, pursue business discussions, and comply with law. Marketing consent records are retained to demonstrate compliance.
9. Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict, or object to processing, or to withdraw consent.
To exercise rights, email [email protected]. We may need to verify your identity.
10. Security
We apply reasonable technical and organisational measures (access controls, secure hosting, encrypted connections where supported). No method of transmission over the Internet is completely secure.
11. Changes
We may update this policy from time to time. The “Last updated” date above will change when we do.
12. Contact
Questions about this Privacy Policy: [email protected] or our contact form.